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We have AI. Governed and under control.
AI that works with people's money, health and data must be accountable.
Just like the people it helps. That is the belief that shapes everything we do. It is not «complying with regulation», which is a how, nor «gaining efficiency», which is a result: it is a conviction. In organizations that are held accountable, an AI that guesses has no place.
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Why
AI that is accountable
We believe that AI that works with people's money, health or data must be accountable.
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How
AIE agents that do not make things up
They answer only with what your systems and your documents back up, operate within a mandate you define and leave a trail of every step, following ISO/IEC 42001 and your industry's standards from the design stage.
The six hows → -
What
Abbie and Caddie
Abbie serves your customers and Caddie guides your team. Alongside them, Abbi Actions, microapps, process consulting and implementation.
Regulated industries have already decided to use AI. Now they need to govern it.
Abbiamo.ai was born for the industries where artificial intelligence faces its highest demands: banking, insurance, healthcare, telecommunications, energy, mining, government institutions, other regulated entities and the BPOs that serve them. These are organizations that are held accountable: they handle sensitive information at scale and answer to regulators, auditors and customers for every piece of data they process. They need AI that works on top of the systems they already have, that they can audit and that keeps their people in charge.
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The name
«We have AI»
Abbiamo means «we have» in Italian. The domain is part of the name: Abbiamo.ai.
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The question
How do human agents, AIE agents and systems work together?
We create knowledge about that cooperation and turn it into products, processes, microapps and tailored solutions.
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The answer
Governed AI, with judgment and under control
Intelligence brings judgment, language and adaptation. Rules, actions and systems bring consistency.
Everything that must come out the same every time lives in a system.
An AIE agent is left with what requires judgment: understanding, conversing and deciding the next step. The rest —amounts, deadlines, policies, records— is left to the rules, the actions and the systems the company already has.
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Abbie
Autonomous within her mandate
She talks with a company's customers and acts in its systems.
Meet Abbie → -
Caddie
He guides you. You decide
In golf, the caddie knows the course and recommends the shot; the golfer chooses the club and swings. And he doesn't let his player commit a violation.
Meet Caddie → -
Abbi Actions
Consistency, packaged
Named operations that, given the same inputs, produce the same result every time and leave a record.
Explore the actions →
Rules that are not negotiable.
In regulated industries, an AIE agent's personality is an asset only if it does not clash with compliance. These rules apply to everything we do, whatever a project asks for.
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Commitment
Transparency
An AIE agent identifies itself as AI at the start of every conversation and whenever it is asked.
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Commitment
People in charge
It escalates to a person when the user asks, when it detects vulnerability or when the case exceeds its mandate.
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Commitment
Authorized sources only
It states nothing that is not in an authorized, current source, and it does not make up amounts, deadlines or offers.
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Commitment
Minimal data
It asks for and uses only the data the process needs; it never asks for passwords, PINs, CVVs or tokens.
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Commitment
Traceability
Every relevant decision is recorded and can be traced back to the rule or source that produced it.
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Commitment
Approved learning
An AIE agent does not learn on its own: every improvement goes through a person's approval.
We take away tasks, not people.
We believe technology is measured by how it treats people. Abbie does not exist to replace human beings, but to take over the repetitive tasks that consume their workday today, so people can focus on what only they bring: judgment, empathy, relationships and decisions that matter. That is what dignifying work means. And with every implementation we propose a program to reassign or train the team, measuring the time freed up.
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Principle
Dignifying work
AIE agents take over the repetitive work; people take on what only they can bring.
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Principle
You always know it's AI
Whoever is on the other side of the conversation always knows they are talking to an AI.
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Principle
The route you configure
If it can't resolve the case, it follows the route you configured (a human agent or a rerouting process), with the full context.
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Principle
Ethical references
We design with these principles in line with the UNESCO Recommendation on the Ethics of AI, the OECD AI Principles and the encyclical Magnifica humanitas (2026), which asks that all AI be able to account for its decisions and that it free people from repetitive work without taking away their place.
How we reach each company through partners.
Abbiamo.ai is sold 100% through channels: distributors, corporate channels, telecommunications providers and BPOs. The partner handles the consulting, the purchase and the implementation with its client; Abbiamo.ai contributes the AIE agents, the Abbi Actions, the microapps, the method and the technical backing.
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Standards
Compliance by design
We don't adapt to regulation afterwards; we build from it. We design following ISO/IEC 42001 and the NIST AI Risk Management Framework, with the EU AI Act as a reference.
See the standards we follow → -
Channels
Seven offers to sell, integrate or operate
Four products —Abbie, Caddie, Abbi Studio and Abbi PitWall— and three services: custom microapps, process consulting and implementation.
Become a partner → -
Brand
The brand's home
Abbiamo.ai is a brand of Abbitec (Abbiamo Tecnología). AbbiAI is the engine behind the offering.
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Team
Work with us
If you want to work at Abbiamo.ai, write to us.
rrhh@abbiamo.ai →
Let's talk about the process you want to improve.
Your request goes to the partner assigned to your company.
Let's talk about your operations →or write to us at hola@abbiamo.ai