Skip to content Abbie, AIE agent by Abbiamo.ai
EN

Idioma · Language · Lingua

Service G · Implementation

From the chosen solution to real operations.

Abbie · speaking
We configure, integrate, test and put it into operation in your environment.
Let's plan the implementation How we work
01What it solves

You have already chosen the solution. Now it has to work in your environment.

With your systems, your contact channels, your rules and your team. Your partner does it, with Abbiamo.ai's method and backing.

  • Starting point

    Starting situation

    You chose Abbie, Caddie, Abbi Actions, microapps or a combination, and you need to put them into operation.

  • Who it's for

    Companies that are held accountable

    Corporations in regulated industries, BPOs and service providers, always through a partner.

  • Starting point

    With or without a prior design

    If there was process consulting, we start from its design. If not, the diagnosis defines the starting point.

    See consulting →
02What is delivered

The solution in operation, accepted against agreed criteria.

This is what is ready at the end. The specific scope comes from the diagnosis.

Diagnosis
Systems, contact channels and the data sovereignty level your case requires.
Configuration
The seven consoles of Abbi Studio —Entity, Training, Deployment, Evaluation, «Actions», «Tasks» and «Flow»—, through configuration, not code.
Integration
Connectors to your systems with encrypted credentials that are never displayed, and authorized sources by data type and with a validity period.
Actions
Carried out in your system, in a microapp or in a mixed way, configured action by action.
Third-party applications
Implementation of world-class third-party applications, when the diagnosis calls for it.
Contact channels
Voice, WhatsApp, web chat, email, SMS and social media, depending on what each implementation enables.
Tests
Test suite and acceptance test for each action: what is said to the customer matches what is saved in the system.
Roles
People assigned to administer, configure, supervise and consult.
Traceability
Every change and every decision is recorded.

Acceptance criteria are defined in each project.

03How we work

Six steps, all traceable.

  1. Step

    Diagnosis

    Systems, channels and sovereignty level. Without a diagnosis there is no promised timeline or deployment.

  2. Step

    Configuration

    The Abbi Studio consoles (Entity, Training, Deployment, Evaluation, «Actions», «Tasks» and «Flow»), with cascading inheritance: no lower level relaxes what the level above sets.

  3. Step

    Integration

    Connected systems, authorized sources, actions and contact channels.

  4. Step

    Tests

    Test suite and acceptance test for each action before going live.

  5. Step

    Go-live

    With defined roles and agreed acceptance criteria. Autonomy rises action by action.

  6. Step

    From Caddie to Abbie

    When the results justify it, an Abbie profile is created with what was trained in Caddie and validated before going live.

    Meet Caddie →
04What it ends in

A solution that operates and can be audited.

  • Outcome

    In operation

    Abbi Studio consoles configured, systems and channels connected, tests passed and roles assigned.

  • Outcome

    Accepted

    Against the acceptance criteria defined for the project.

  • Outcome

    Ready to grow

    Autonomy rises action by action as the evaluation builds confidence.

05Rules that don't change

In any environment, the same rules.

  • Rule

    Diagnosis first

    We don't promise a timeline or a specific deployment before the diagnosis.

  • Rule

    Sovereignty according to the case

    The level is set by your regulator, your contract and the sensitivity of the data; each level is evaluated technically and contractually.

    See the levels →
  • Rule

    On your premises, if viable

    Only when the technology allows it, the cost supports it and someone operates it.

  • Rule

    Protected credentials

    Encrypted and never visible, for each connected system.

  • Rule

    Reference standards

    We design following ISO/IEC 42001 and the standards that apply to your case.

    See the standards we follow →
  • Rule

    No generic timelines or rates

    They are defined based on the diagnosis. The quote comes through your partner.

06Keep exploring

Seven offers, one shared approach.

Let's plan the implementation.

Tell us which solution you chose and we will connect you with the right partner.

Let's talk about your operations

or write to us at hola@abbiamo.ai