A process with people and systems that no one finished designing.
We design the work between human agents, AIE agents (Cognitive Autonomous Intelligent Entities) and connected systems for a specific process in your company. Your partner does it, with Abbiamo.ai's method and backing.
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Starting point
Starting situation
It is not clear who decides what, how exceptions are handled, which controls apply, which information is used or how it is measured.
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Who it's for
Companies that are held accountable
Corporations in regulated industries, BPOs and service providers, always through a partner.
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An offer in its own right
It is not a stage of the sale
Consulting is engaged on its own and always ends in a design that can be implemented.
A design ready to implement.
Ready to implement with Abbie, Caddie, Abbi Actions or microapps. This is what it contains.
- Flow
- The work between human agents, AIE agents and systems, step by step.
- Decisions and exceptions
- Each one with its owner: who authorizes an exception and how quickly.
- Controls
- The mandatory conditions that are verified before moving forward.
- Information
- The systems that exist, which ones are connected and which data are the authorized source for what.
- Data rules
- Residency, data classes, retention, audit and deletion; they determine the choice of sovereignty level.
- Autonomy
- The degree of autonomy of each action, which starts at «suggests» and rises action by action.
- Indicators
- The performance indicators the process must meet, which will be measured in the evaluation.
- Missing application
- If a system is missing, the recommendation of the world-class application or the microapp that solves it.
- Assignment by offer
- What Abbie handles, what Caddie handles, which catalog actions apply and what needs a microapp.
The format and acceptance criteria of the design are agreed in each project.
From the current process to the implementable design.
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Step
Understand the process
Steps, decisions, exceptions, controls, information and metrics, as it operates today.
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Step
Separate judgment and consistency
The AIE agent brings judgment, language and adaptation. What must come out the same every time lives in a system, an action or a process.
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Step
Inventory systems and sources
Which systems exist, which ones are connected and which data are authorized sources.
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Step
Assign each step
To Abbie, to Caddie, to a catalog action, to your system or to a microapp.
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Step
Design the controls
Mandatory conditions, owners for each exception and autonomy per action.
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Step
Define the data rules
With you, to choose the sovereignty level your case requires.
See the levels → -
Step
Define the indicators
The performance indicators the process must meet and how they will be measured in operation.
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Step
Recommend what is missing
If a system is missing, the world-class application or the microapp that solves it.
It ends in something that gets implemented, not in slides.
Consulting designs. Implementation configures, integrates, tests and puts into operation.
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Outcome
An approved design
Validated by the process owner as the basis for implementation.
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Outcome
Each step with its offer
You know what each part of the portfolio solves and what needs custom development.
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Next step
Ready to implement
The design moves on to solution implementation.
See implementation →
A serious design starts with the rules.
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Rule
No slides
Every project ends in a design ready to implement.
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Rule
A specific process
It is not generic AI advice: it is the design of the solution for your process.
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Rule
Human agents, AIE agents and systems
We design how they work together; the decisions that require a person stay with a person.
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Rule
Exceptions with an owner
Every exception has someone who authorizes it and a time frame, explicitly and traceably.
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Rule
What is confirmed, in plain sight
The design distinguishes what is already available from what is pending confirmation.
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Rule
No generic timelines or rates
They are defined per project. The quote comes through your partner.
Seven offers, one shared approach.
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Product A
Abbie
Talks with your customers. Acts in your systems.
Meet Abbie → -
Product B
Caddie
Caddie guides you. You decide, within the rules.
Meet Caddie → -
Product C
Abbi Studio
Design the agent: prompt, context and rules.
Meet Abbi Studio → -
Inside Abbi Studio
Abbi Actions
Predefined actions with verifiable outcomes.
Explore the actions → -
Service E
Custom microapps and microprocesses
When your tools fall short.
Let's talk about your process → -
Service G
Implementation
Your partner configures, integrates, tests and puts it into operation, with our technical backing.
Let's plan the implementation → -
Solutions
Cases by function
Collections, support, customer service and more, step by step. Illustrative examples.
See solutions → -
Pricing
How services are quoted
Per project, based on a diagnosis and through your partner.
See pricing →
Which process do you want to design?
Tell us how it operates today and we will connect you with the right partner.
Let's talk about your operations →or write to us at hola@abbiamo.ai